The opportunity
Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to…
What you'll do
Lead analytical reporting cadences for the Demand & Service Quality: Operations team - preparing key reports, diagnosing issues, and identifying opportunities for improvement
Drive key projects to deep dive on operational challenges and improve: business outcomes; support local operations managers with insights to elevate the service in their markets
Design and develop metrics & dashboards to enable operations managers to: understand and self-serve data; leverage AI to improve data analysis efficiency
Create opportunities to upskill local operations managers in data analysis
Communicate business results and insights to cross-functional partners and leadership
Partner with cross-functional teams (e.g., Product Data Science, Product: Management, User Research, etc.) to gain alignment on opportunities
What they're looking for
- years of experience in analytical roles, with a keen interest in advocating: for the solutions your analysis produces
- Analytical rigor: Exceptional data visualization, quantitative, and analytical modeling skills (e.g., expert level in SQL, Excel / Google Sheets required) and the ability to build data-driven business cases to make operational improvements
- Strong communication skills: Exhibit comfort presenting to senior leadership and mastery in collaborating across stakeholder groups
- Bridge between data & operations: Ability to bridge gaps between Data Science and Operations teams to ensure insights drive operational success and continuous improvement
