The opportunity
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
What you'll do
Execution & Site Management Daily Operational Execution: Lead the: day-to-day execution of critical operational systems and processes for our 24/7 AV fleet management operations, including depot layout adherence, vehicle flow (charging, cleaning, maintenance, staging, diagnostics), parts management, and data handling.
Operational Resource Management: Manage operational resources (equipment, technology, consumables, staffing) efficiently on a daily basis to ensure maximum uptime and operational readiness.
Technology Utilization: Execute operational procedures using necessary technologies and tools to enable efficient AV operations within the depot environment.
Operational Excellence & Management Site Leadership: Serve as the primary: operational head for the AV depot, driving daily performance, hands-on problem-solving, and ensuring adherence to all operational and safety protocols.
Performance Monitoring & Optimization: Monitor key performance indicators (KPIs) for depot operations (e.g., vehicle uptime, turnaround time, maintenance efficiency, cost per vehicle) and swiftly address operational bottlenecks.
Process Execution & Refinement: Execute Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), and safety protocols for all aspects of AV fleet management within the depot environment. Identify practical improvements and roll them out to the team.
What they're looking for
- Floor Presence: Maintain a strong floor presence, leading by example and directly supporting the team during peak operational periods or complex troubleshooting events.
- Stakeholder, Partner & Team Collaboration Team Management & Enablement:: Manage the AV operators and technicians, handling scheduling, performance management, training, and fostering a positive, safety-first culture on the shop floor.
- Partner Relationship Management: Work closely with our AV technology partners on the ground, ensuring their operational needs are met and collaborating on joint initiatives for fleet health and performance.
- Vendor Execution: Oversee daily interactions with external vendors and partners for equipment, services, and facility needs.
