The opportunity
We are currently seeking highly motivated individuals for a full-time position as an Operations Manager in one of our fulfillment centers. As a key member of the Flexport team, you will take on a leadership role responsible for managing operations and a team on the operating floor.
What you'll do
Lead, coach, manage, and develop a team of 200+ associates and 4+ salaried: managers, ensuring their productivity, engagement, and professional growth.
Communicate and enforce policies and procedures, serving as the primary: source of information for the team, while ensuring compliance, consistency, and taking corrective action when necessary.
Create, manage, and support recognition programs to foster a positive work culture and boost employee morale.
Implement and maintain safety programs, ensuring compliance with OSHA: regulations to provide a safe work environment for all associates.
Establish and enforce procedures for building security and product loss: prevention, mitigating risks and minimizing inventory shrinkage.
Serve as a key member of the Operations team, holding the position of: Operations Manager in one of our largest fulfillment centers nationwide.
What they're looking for
- Own and report on performance metrics within the fulfillment center,: including on-time receiving and shipping, inventory accuracy, and packing quality.
- Set and uphold strict Service Level Agreement (SLA) expectations for yourself: and your team, delivering clear verbal and written reports on performance and developing action plans as needed.
- Collaborate with cross-functional teams to troubleshoot and resolve: fulfillment-related issues, ensuring smooth operations and customer satisfaction.
- Act as the escalation point for risk mitigation and issue resolution,: providing timely and effective solutions.
