The opportunity
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it.
What you'll do
Partner with Sales to scope fulfillment solutions for prospective enterprise: clients, serving as the operational SME in client-facing conversations on capabilities and custom flows
Own solution design from pre-sale through onboarding, including time studies,: equipment cost scoping, and total cost-to-serve estimates.
Design warehouse workflows and process flow diagrams (inbound, putaway,: pick/pack, returns) for non-standard requirements — WMS/ERP configurations, storage methodology, slotting — with an explicit cost lens to flag workflows that break at scale.
Identify gaps in product capabilities and operational processes, and build: the business case for tooling, process, or headcount investments.
Propose implementation timelines based on scope of work and technical/ops readiness.
Establish reusable frameworks and best practices for onboarding and solutioning enterprise accounts.
What they're looking for
- + years of hands-on warehouse operations experience with process/industrial: engineering fundamentals, including slotting/cube optimization, facility layout design, capacity analysis, and space planning.
- Experience building or validating cost-to-serve/pricing models, ideally from: deal desk or pricing conversations.
- Strong working knowledge of WMS and ERP platforms and how they integrate in a fulfillment environment.
- Cross-functional experience with Sales, Account Management, Ops,: Implementation, Solutions Engineering, Product, Tech, and Pricing in a solutions or pre-sales capacity, moving fluidly between operational detail and client-facing communication.
