The opportunity
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements.
What you'll do
Manage relationships: Nurture a portfolio of 40 partner relationships, serving as a trusted advisor
Drive partner growth: develop and execute long-term strategies to help partners achieve their growth objectives with klaviyo
Lead referrals and co-selling: build and manage a lead referral pipeline between klaviyo and your partners, identifying co-selling opportunities to drive mutual success
Showcase Klaviyo expertise: articulate the value of klaviyo’s platform, differentiating it from competitors and demonstrating how it can improve partners’ profitability and business outcomes
Operate with revenue goals: be comfortable operating with revenue-focused objectives, ensuring partners contribute meaningfully to klaviyo’s growth
Collaborate cross-functionally: work closely with marketing, sales, and product teams to educate partners on platform enhancements and support their integration into their offerings
What they're looking for
- + years in Partnerships, Channel, Account Management, or Commercial Customer: Success roles within SaaS (preferably in MarTech or working with eCommerce-focused accounts)
- Experience working with digital marketing agencies and/ or systems integrator partners
- Proven ability to manage multiple accounts and relationships in a: high-velocity, high-volume environment with a focus on driving partner productivity
- Fluent in English and Spanish (written and verbal), essential
- Business-fluent Italian (written & verbal), a bonus!
- Exceptional influencing and relationship-building abilities across all levels: of seniority, with the capacity to navigate complex organizational structures
- Adept at identifying and aligning partner goals with Klaviyo’s platform capabilities
- Collaborative, strategic thinker with a creative approach to problem-solving
