The opportunity
Anthropic’s EMEA partner ecosystem of AI-native boutiques and regional Systems Integrators is increasingly how our Commercial and Digital Native Business (DNB) customers get Claude into production and grow their use of it. As a Partner Sales Manager (PSM) you will be the…
What you'll do
Act as the primary link between Commercial and DNB sales leaders and AEs and: the EMEA boutique and regional SI partner ecosystem, matching the right specialist partners to the right opportunity
Drive partner-attach on Commercial and DNB opportunities, working: deal-by-deal and AE-by-AE to identify where a boutique or regional SI can accelerate a sale, an activation or a deployment
Hold engaged partners accountable for the outcomes they own: Claude enablement, deployment, time-to-value and ROI — tracking progress and escalating early where delivery is at risk
Deliver partner-sourced and partner-influenced revenue against defined targets
Stay closely coordinated with Partner Account Managers on partner capacity,: capability and fit, and build direct relationships with partner leadership and delivery contacts so you always know who is strong at what across the bench
Represent Sales’ voice into the partner ecosystem and the ecosystem’s voice: back into Sales, surfacing blockers, wins and patterns to both sides
What they're looking for
- + years across customer success, partner success or channel sales roles
- Direct experience as a Customer Success Manager or Partner Success Manager at: a SaaS, cloud or AI company with a specialist or boutique partner ecosystem
- Experience working with, or inside, a boutique or regional systems integrator or consultancy
- Experience in a role that sat formally between Sales and delivery or: partners, such as partner sales, deal desk or solutions consulting
- Familiarity with consumption-based business models and usage and adoption metrics
- Hands-on familiarity with Claude or other large language model products in a business setting
- Multi-market EMEA experience; a second European language is an advantage
