The opportunity
At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers.
What you'll do
Build trusted partnerships with Product Management and Product Design leaders: - understanding what's happening in their teams, surfacing friction early, and navigating performance management, promotions, leveling, and employee relations matters with good judgment.
Synthesize People data: engagement survey, performance cycles, attrition signals, headcount trends - into clear, actionable reads for Product and Design leaders before they have to ask.
Support and operationalize core talent programs including performance cycles,: calibration discussions, promotion processes, and manager enablement.
Reinforce high performance standards, accountability, and clarity around: expectations, feedback, and growth across Product Management and Product Design.
Serve as the liaison between Product & Design and Gusto's broader People team: (Talent Acquisition, Total Rewards, L&D, People Ops), translating company-wide programs into what they mean for product and design orgs - and surfacing that context back to the center.
When org changes are decided, own end-to-end execution: transition planning, communication sequencing, Workday updates, leader enablement, and follow-through until nothing is left unresolved.
What they're looking for
- Relevant Experience: 10+ years of HRBP or People Partner experience, with meaningful time supporting Product Management, Product Design, or similar cross-functional product organizations in a high-growth tech company. Track record of executing complex People initiatives end-to-end - org changes, performance cycles, talent calibrations - owning the process and outcome, not just the advisory role.
- High-Ownership Executor: Blends high-trust business partnership with hands-on execution - earns credibility through follow-through, not decks, and owns the details, dependencies, and timeline without being pushed.
- Program Partner and COE Integrator: Acts as the connective tissue between Product Management, Product Design, and the wider People team, staying accountable for outcomes while pulling in the right COE capability - and builds those relationships proactively.
- Builder & AI-Native: Builds lightweight, scalable People processes and reaches for AI to do it, without waiting for a perfect framework. Knows when to iterate on what AI gives them and when to keep the human in the loop.
