The opportunity
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
What you'll do
Maintain a thorough understanding of our HR policies, procedures, and local: employment laws, ensuring compliance with a focus on Brazil & US requirements
Support the employee lifecyle by executing key processes in Workday,: including onboarding and employee changes, while ensuring accuracy and integrity of employee data
Serve as the first point of contact for global employee inquiries through our: ticketing system, delivering timely, high-quality support in line with our SLAs
Partner with cross-functional People teams to route and escalate inquiries as: needed, ensuring timely and efficient resolution
Collaborate with team members and management to identify opportunities for process improvement
Support the People team with ad-hoc projects and operational processes,: including background checks, work authorization checks, and internal audits or compliance reviews
What they're looking for
- Maintain and update process documentation to ensure consistency, accuracy,: and scalability of People Solutions workflows
- Contribute as an ambassador for our culture; support People team initiatives: that enhance employee engagement, development, and retention
- Minimum of 2 years experience in HR
- Exceptional attention to detail and accuracy
