The opportunity
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
What you'll do
Focus on helping Tech teams move from “this is the new way we want to work”: to “this is how we do it at Adyen”. This is not a training‑delivery or “defining how Tech should work” role; it is focused on change, enablement, and adoption. Partner with Tech enablement and Tech teams to understand how work is currently done; where people get stuck, and what makes adoption harder than it needs to be;
Turn enablement and expectations into clear, practical support for day‑to‑day: use, launching different types of interventions;
Plan and run change and adoption activities tailored to Tech (for example,: short walkthroughs, focused sessions with leads, async explainers, or guided “first‑time” use) rather than broad, generic training;
Set up and support peer‑to‑peer formats where teams share how they’ve adopted: a new enablement or tool in practice, so practical patterns spread across Tech without heavy coordination;
Run small adoption experiments (for example, different ways of introducing a: change or supporting a new tool), observe what teams actually use, and iterate based on feedback and basic usage signals;
Use AI as a thought partner in your own work;
What they're looking for
- Design and support upskilling interventions with Tech enablement (for: example, learning sprints, targeted skill sessions, or AI‑focused practice labs) that help Tech teams build the skills needed to adopt new ways of working;
- Shape future enablement and upskilling topics based on what teams actually: need and run discovery work on a constant basis making sure we are solving the right problems.
- You are comfortable working close to Tech, translating change into something: people can actually use, and using AI as a normal part of your work. Experience helping Tech teams (Engineering, Product, PX) adopt new tools, practices, or ways of working – for example through internal enablement, change management, coaching, or learning design close to the work;
- Experience turning “this is what we want to do” into clear, practical: support: guides, templates, learning paths, FAQs, short explainers, or similar that fit into existing tools and routines;
