The opportunity
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. We're looking for a Principal People Success Partner (more commonly referred to as "HRBP")…
What you'll do
Partner with R&D SVPs, VPs and senior directors to design and evolve org: structures that scale; Serve as a trusted advisor during reorgs and structural changes, helping leaders navigate people impacts with care and clarity.
Lead org design initiatives end-to-end: from diagnosing root causes through to stakeholder alignment, change communication, and implementation.
Drive consistent, high-quality performance calibrations across Engineering,: PM, and Design — building leader capability and ensuring fair, differentiated outcomes.
Champion a culture of clear expectations and candid feedback; help leaders: understand what "raising the bar" looks like in practice.
Cultivate an AI "Builder" approach by adopting and testing AI solutions to address challenges at scale.
Use engagement data, pulse surveys, and qualitative signals to surface org: health risks and partner with leaders on action planning.
What they're looking for
- Serve as the R&D voice in the design and rollout of company-wide people: programs — ensuring compensation cycles, leveling frameworks, and engagement initiatives land effectively.
- Bring an analytical lens to your work: using data to shape decisions, measure outcomes, and tell a coherent story to senior stakeholders.
- + years of HR Business Partner experience, with at least 5 years supporting: engineering, product, or design organizations.
- Demonstrated expertise in org design: you've led restructuring initiatives, not just supported them.
