Principal Product Manager, Certificate AuthorityActive

TLS is the connective tissue of the Internet, and Cloudflare terminates a large fraction of it. Cloudflare sits in front of more than 20 percent of global Internet request traffic and terminates TLS for millions of domains.

What you'll do

• Define the product strategy for Cloudflare's CA business across publicly: trusted certificates, certificate lifecycle automation, ACME issuance, renewal workflows, revocation, Certificate Transparency, customer controls, developer experience, and integrations with Cloudflare's broader platform.

• Build for the whole Internet by understanding the needs of developers, site: owners, platform teams, SaaS providers, enterprise security teams, infrastructure operators, and partners who depend on certificates for availability, security, and compliance.

• Make resilience a product principle. Help design product requirements that: fail small, reduce customer blast radius, support automated recovery, and make certificate replacement fast enough to handle compliance issues, revocation events, or ecosystem incidents.

• Drive an ACME-first customer experience that makes it easy for users of: existing free or automated CAs to adopt Cloudflare with minimal tooling changes.

• Partner closely with engineering on systems that manage certificate: lifecycles, automate issuance and renewal, integrate with HSMs, protect keys, support auditability, and operate within strict reliability and correctness requirements.

• Partner with compliance, legal, security, and operations to ensure product: decisions align with CA/Browser Forum Baseline Requirements, WebTrust audits, root store program policies, Certificate Policy and Certification Practice Statement commitments, and public incident response expectations.

What they're looking for

• Own go-to-market strategy including packaging, pricing, launch sequencing,: competitive positioning, customer segmentation, sales enablement, developer messaging, and adoption metrics.
• Represent the customer and the ecosystem in product decisions where trust,: transparency, uptime, security, and commercial adoption must all be balanced.
• Work across Cloudflare product teams including SSL/TLS, Application: Security, Zero Trust, Workers, Registrar, DNS, Load Balancing, SaaS products, and infrastructure teams that consume or expose certificate services.
• Help make Cloudflare Customer Zero by ensuring our own usage of the CA: exercises the product at Cloudflare scale and informs the roadmap before customers depend on it.