The opportunity
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
What you'll do
Be a subject matter expert on email, cross-channel and partner integrations,: resolving complex product issues that arise.
Use financial and engineering context to contextualize total opportunity size: (and business impact/ROI) of proposed product improvements
Develop and lead the multi-year product roadmap for your domain, driving: development from concept through launch and ongoing maturity
Make synthesized recommendations on priorities by opportunity and timing
Partner with GTM stakeholders to ensure successful and measurable delivery of commitments
Lead product requirements, program milestones, and launch planning,: particularly when it comes to transitioning customers off of old products and APIs in favor of modernized versions.
What they're looking for
- Document ideas and research quickly for review and iteration from your teams,: to support our remote-first environment
- Collaborate with adjacent product managers
- + years experience in product management, with 5+ years in the email domain.: You are known as an expert, with a proven track record of outcomes, and shaping the strategy of communication products.
- Proven ability to work backwards from customer needs, crystallizing problems: that translate into impactful product decisions.
