The opportunity
We're hiring several Product Operations Managers to embed within our core product teams. Each will contribute to a key component of our stack.
What you'll do
Own launch readiness for your team. Keep our launch calendar the source of: truth for what is shipping and when.
Get every major launch through go/no-go: pre-read written, Security, Safeguards, Legal, and Commercial sign-offs recorded, and any accepted risk written down on purpose.
Run early access and beta programs that return signal Product and Research: can act on. Define the question before the window opens, give testers the scaffolding to answer it, and close each one with a retro on whether the feedback landed.
Program manage new model launches on your surface: readiness goals set in advance, testing and eval coverage tracked, issues triaged, prompting changes landed, retro run. You won't write the evals. You run the program around them.
Turn a lot of noise into two clear signals: what users are asking for, ranked by impact and mapped to the roadmap, and which customers or cohorts are blocked, on what, and why it matters.
Plug your team into Anthropic's shared feedback systems rather than building: a private one, and improve the shared systems where they fall short.
What they're looking for
- Make sure the field, Support, and Research hear back about what happened with what they sent.
- Set the team's pace: planning, business and execution reviews, goal tracking, offsites.
- Own how your team works with Legal, Safeguards, Security, GTM, and other: product teams so partnering with your team is predictable.
- Push reporting overhead toward zero. Reviews and digests should be generated from data that already exists.
