The opportunity
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole.
What they're looking for
- Become an expert in all Anthropic products, and delight in the hunt when something doesn’t behave as expected
- Uplevel our team’s technical knowledge by scoping gaps, working with: cross-functional partners to deeply understand relevant nuances, and building resources that grow with our products
- Suggest and drive improvements to increase user satisfaction through support: processes, as well as own initiatives that increase efficiency and drive down contact rates
- Operate in ambiguity, making informed decisions even in never-before-seen situations