The opportunity
OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity.
What you'll do
Lead selected cross-functional projects. Build the model by program-managing: some of our biggest, most complex initiatives. Take projects from initial definition through delivery, coordinating dependencies, resolving blockers, managing scope changes, and keeping stakeholders aligned as priorities evolve. Use what you learn to inform the process.
Run marketing intake and triage. Clarify the audience, business objective,: urgency, scope, and readiness of new requests. Help stakeholders turn incomplete requests into actionable briefs through quick conversations rather than cumbersome processes or forms. Find a path to “yes, we can” for most requests, and feel comfortable telling a stakeholder “why not” if that’s truly the best answer.
Manage the ongoing marketing portfolio. Maintain a clear view of active and: upcoming work. Use your deep knowledge of the portfolio—including team members’ responsibilities and availability—to push for single-threaded, named leadership when there are multiple contributors.
Find the right home for the work. Determine whether a request belongs within: an existing campaign, needs integrated marketing involvement, warrants a standalone project, or can be handled through self-service. Understand that every request is important for some reason and treat it as such, while still making recommendations grounded in business priorities.
Set projects up for effective collaboration. Create clarity by naming: accountable owners, clarifying who has decision-making authority, and codifying working teams, milestones, and the appropriate information structure. Use AI workflows to kick off briefs and project spaces and appropriately capture status updates and decision records.
Partner closely with Creative Operations. Bring creative partners in early to: help shape briefs and assess feasibility and production needs. Ensure Creative Operations has what it needs to assign creative staff, estimate capacity, scope agency agreements, and create production timelines.
What they're looking for
- Build and improve AI-enabled tools and workflows. Personally prototype and: implement practical ways to improve intake, brief development, project setup, portfolio visibility, and reporting. Test with users, maintain appropriate human review, and improve what actually saves people time.
- Make the operating model easier to use. Use team feedback and delivery: patterns to simplify processes, strengthen self-service, and reduce repetitive coordination. Build systems that remain useful as the team and volume of work grow.
- + years of experience in marketing program and project management, integrated: marketing management, or marketing portfolio management across multiple teams and concurrent priorities.
- A track record of personally leading cross-functional projects, establishing: ownership, managing dependencies, and driving work through to completion.
