The opportunity
As a Program Manager on the Technology team, you’ll lead complex, cross-functional programs tied to important Product, customer, and business outcomes. You’ll work across Product, Engineering, Design, Data, Operations, and customer-facing teams to bring together the people and…
What you'll do
Independently own complex programs from definition through execution,: maintaining focus on the customer and business outcomes they exist to deliver
Translate ambiguous business and customer problems into clear program: objectives, workstreams, ownership, milestones, and measures of success
Build programs from the ground up, establishing the operating rhythms,: decision-making mechanisms, stakeholder engagement, and governance needed to move work forward
Partner deeply with Product and Technology leaders to understand strategy and: roadmaps, connect dependencies across teams, and coordinate work toward broader outcomes
Build strong relationships across functions by demonstrating curiosity,: empathy, sound judgment, and a commitment to shared outcomes
Identify and proactively manage dependencies, risks, and competing: priorities, helping teams make clear tradeoffs and escalating when leadership decisions are required
What they're looking for
- Use quantitative and qualitative data to understand program health, diagnose: problems, inform decisions, and measure customer and business impact
- Adapt program scope, sequencing, and ways of working as the organization learns and priorities change
- Communicate complex work clearly across audiences, creating shared: understanding of progress, decisions, risks, and outcomes
- Build repeatable mechanisms that reduce organizational friction and help: teams execute more effectively over time
