The opportunity
This role reports to the Manager of Program Management under the Technology Strategy & Operations team. Our Program Management function plays a vital role in keeping Justworks’ Technology Division – comprising Product, Design, Engineering, and Data – focused and connected.
What you'll do
Lead the execution of cross-functional programs and initiatives, partnering: closely with Product, Design, Engineering, Data, and other stakeholders, including Operations, Compliance, Customer Success, Product Marketing, and Sales
Support program planning and definition by determining program goals, scope,: workstreams, and success metrics in partnership with functional leaders
Participate in and help drive discovery activities to understand business: needs, constraints, and dependencies, translating findings into clear plans, milestones, deliverables, and timelines
Coordinate work across multiple teams, tracking dependencies, risks, and: progress to keep initiatives moving forward
Facilitate program operating rhythms such as working sessions, check-ins,: milestone reviews, and retrospectives
Develop, maintain, and own core program artifacts, including project plans,: status updates, documentation, calendars, and risk logs
What they're looking for
- + years of project or program management, strategy, or operations experience: in a cross-functional environment (working across teams like Product, Design, Engineering, Strategy, and GTM)
- Strong business acumen, including an understanding of tech/SaaS companies
- Ability to learn about Justworks’ product, organizational structure, and other domains quickly
- Demonstrated ability to drive execution and deliver outcomes across: cross-functional initiatives, balancing competing priorities, dependencies, and timelines
- Demonstrated ability to build trust and collaborate productively with a wide: range of partners and perspectives
- Strong organizational and communication skills, with the ability to manage: multiple priorities and engage stakeholders at varying levels
- Analytical mindset, with comfort using data to inform decisions and track: progress, including experience with data tools/language such as SQL, Tableau, and Excel
- Creative problem-solver with a passion for making complex things simple(r)
