Program Manager, Technician TrainingNew$129K

Ashville, Ohio, United StatesManufacturing

The opportunity

The Manufacturing Production team is responsible for a wide range of activities that are crucial to the manufacturing process across all our locations. Effective training and development are critical to our success, particularly in empowering sites that may not have dedicated, on-site L&D personnel.

What you'll do

  • Stand Up & Optimize Ohio Training Operations: Stand up and optimize the technician training program at the Arsenal, ensuring local programs strictly follow central Manufacturing Training and Development guidelines.

  • Project Manage Critical Initiatives: Partner with other cross-functional departments (Engineering, Quality, Safety, etc.) to identify, design, and implement critical training initiatives impacting Manufacturing Operations.

  • Navigate Ambiguity & Lead Change: Thrive in a fast-paced, evolving environment. Adapt training programs smoothly as new product lines originate from other sites and transition to the Arsenal.

  • Conduct In-Depth Needs Analysis: Proactively identify skills gaps, performance bottlenecks, and training opportunities within the manufacturing workforce, translating findings into structured training solutions.

  • Lead and Develop People: Direct-manage, coach, and support one Ohio-based Technician Trainer, setting performance goals and building their capability as an instructor.

  • Support Workforce Development: Collaborate with and support other internal functions (such as HR, Recruiting, and Community Relations) on workforce development initiatives to help build and sustain a strong external talent pipeline into the Arsenal.

What they're looking for

  • Bachelor's degree in Operations Management, Engineering, Human Resources, Education, or a related field.
  • Experience supporting partnerships with local workforce development boards,: technical vocational schools, or community programs to build talent pipelines.
  • Experience standing up a training program or department from the ground up in a new facility.
  • Certifications in instructional design, project management (PMP), or Agile methodologies.