Quality Assurance Manager - Women’s Apparel (QA Import)Active$90K–$95K

Reformation
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The opportunity

Being naked is the #1 most sustainable option. We're #2.

What you'll do

  • Overseas Inspection & Audit Management (~65%): Review 3rd-party reports (QIMA, Intertek, Baak, etc.). You will release passing shipments, troubleshoot workmanship/measurement issues for failures, and hold shipments missing approved TOP samples. This is a report-based function — you are managing quality outcomes through analysis and vendor communication. You’ll also manage the 3-week audit plan and follow up on unscheduled vendor audits.

  • Care Label Compliance (~12%): Verify vendor-submitted labels against BOM, PIM, and Tech Packs. You’ll identify discrepancies, request vendor corrections, and update PIM layouts to ensure total accuracy.

  • Fabric & Garment Testing (~11%): Manage the end-to-end testing process. This includes reviewing overseas fabric reports, processing internal test requests (preparing yardage/forms), managing retests, and communicating rejection or replacement instructions to suppliers.

  • Planning & QC Capacity (~2%): Track TOP/Tech sample arrivals and build weekly QC capacity vs. demand charts to ensure the team stays ahead of incoming volume.

  • Returns & Escalation Analysis (~4%): Partner with Merch/Production to investigate high-return items. You’ll coordinate inventory pulls, conduct measurement checks against original inspection results, and prepare samples/findings for executive review.

  • Special Call-Outs (~2%): Investigate escalated issues from Import Production, coordinate re-audits, and ensure vendors implement corrective actions to close out quality gaps.

What they're looking for

  • Experience: 4–6 years in Apparel Quality Control, QA, or Production.: Experience must include managing offshore vendor quality through third-party inspection and testing programs. Candidates with warehouse or distribution QC backgrounds alone will not be considered.
  • Technical Mastery: Strong knowledge of garment construction, fabric behavior, and inspection standards (AQL, inline vs. final audits). Candidates must demonstrate both garment and fabric expertise — fabric performance knowledge (colorfastness, shrinkage, seam strength) is required, not a plus.
  • Documentation Savvy: Ability to cross-reference complex data across BOMs, PIMs, Tech Packs, and lab reports.
  • System Skills: Intermediate Excel proficiency (vlookups, pivot tables). Experience with NetSuite or PIM systems is a major plus.