Relationship Account Manager - Mandarin SpeakerNew

The opportunity

The Relationship Account Management (RAM) team is focused on driving long-term partnerships with MongoDB’s mature customers, creating expansion & evangelism in the process. This team was established ~2 years ago and continues to grow and scale with our expansion to APAC.

What you'll do

  • + years of quota: carrying Account Management or New Business sales experience

  • SaaS or technology background

  • Demonstrated ability and interest in managing client relationships end-to-end

  • Has held responsibility for clients with complex use cases and multiple: stakeholders across renewal, upsell and expansion into new business units; excels at juggling competing priorities while executing on targets and KPIs

  • + years of professional experience, including 2+ years in a quota-carrying: Sales or Account Management role with direct revenue responsibility

  • Business-level proficiency in Mandarin and English

What they're looking for

  • Proven success managing customer relationships across renewals, upsell, and cross-sell motions
  • Experience working with enterprise or commercial customers with multiple stakeholders
  • Strong track record of consistently achieving or exceeding sales targets
  • Excellent communication and presentation skills, with the ability to engage: both technical and executive audiences