The opportunity
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.
What you'll do
Develop and maintain strong relationships with existing clients, identifying: opportunities for upselling and cross-selling Intercom's solutions.
Provide timely and accurate forecasts and clear visibility on revenue performance
Maintain up-to-date knowledge of our evolving products and processes
Create your own demonstrations, tailored to client needs
Partner with our regional partners to co-sell into and expand shared: accounts, navigating multi-party commercial structures
Engage in team development and mentoring
What they're looking for
- Represent the voice of the customer to cross-functional partners, including Marketing and Product
- Contribute to the overall growth of the global Enterprise business,: pioneering new best practices and driving projects to up level the team
- Develop and present growth plans, strategizing time accordingly and prioritizing key accounts
- Network within accounts to connect with key stakeholders, influence decisions, and drive engagement
