The opportunity
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.
What you'll do
Build relationships with Intercom’s scaled business customers ensuring revenue growth and customer retention
Work with current customers to understand their business pains, and provide: solutions based on our platform to alleviate them
Develop strategic territory plans outlining opportunities for upsell,: cross-sell, expansion to new business units, and achievement of business goals
Develop advanced knowledge of your customers' businesses and goals while accurately forecasting sales pipeline
Collaborate with Marketing, Product, and Customer Success by providing: customer feedback to drive product innovation
Track and report all key metrics related to customer growth, retention and Intercom product usage growth
What they're looking for
- + years selling SaaS products, ideally 1+ years in closing role
- Ability to manage a large book of business; 200 accounts (retention, renewals, & account growth)
- Strong sales instincts and track record hitting and exceeding quota
- Exceptional written and verbal communicator
