The opportunity
The Renewals Team is a strategic partner to Stripe's Sales organization, helping Stripe retain and expand revenue from its portfolio of existing users. We bring analytical rigor, commercial judgment, and operational discipline to the renewal process so account teams can navigate…
What you'll do
Partner with Account Executives to develop and execute strategies for: retaining and expanding revenue from existing users.
Manage a portfolio of upcoming renewals, tracking milestones, risks, dependencies, and stakeholder actions.
Analyze historical pricing, product usage, account performance, and: contractual terms to develop renewal recommendations.
Build financial models and renewal scenarios that clarify commercial: tradeoffs and support data-driven decisions.
Partner on deal strategy and negotiation planning for large or complex: renewals, providing analysis and a clear point of view to support commercial negotiations led by Account Executives.
Identify retention risks, expansion opportunities, and changes in user needs: by combining feedback from Sales and Customer Success with account-level data.
What they're looking for
- + years of experience in renewals, strategic account management, sales,: customer success, or a related field, ideally in a high-growth technology environment.
- Strong analytical and critical-thinking skills, including proficiency in: Excel or Google Sheets and experience building financial models, pricing analyses, or business cases that turn complex data into clear recommendations.
- Sound business judgment, with the ability to weigh competing priorities,: risks, and tradeoffs in ambiguous situations.
- Strong interpersonal, written, and verbal communication skills, with the: ability to build trust and influence partners without direct authority.
- Demonstrated ability to collaborate across functions while constructively: challenging assumptions and helping teams reach sound decisions.
- Strong organizational and time-management skills, with demonstrated: experience prioritizing multiple time-sensitive workstreams, meeting deadlines, maintaining accuracy, and improving the processes that support the work.
- Experience in payments, financial services, or FinTech.
- Experience with contract renewals, pricing discussions, or complex deal structures.