The opportunity
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI.
What you'll do
Help Figma grow and innovate by delivering strategic research and: recommendations and materially influencing the vision and strategy for Figma’s Agentic Experiences
Partner closely with product leaders to identify opportunities, generate strategy, and define success
Break down complex business challenges into clear research plans; own the end: to end research process and leverage strong storytelling skills to deliver meaningful impact to Figma’s businesses
Leverage your product mindset and storytelling chops to influence product roadmap
Move fluidly between multi-quarter strategic direction and specific,: in-the-weeds recommendations a designer or PM can act on next week
Advocate for the role of Research as a strategic partner in the business: process, and raise the craft bar around you through mentorship and the standards you set
What they're looking for
- + years of experience in UX research or user insights at a high growth B2B SaaS company
- Direct experience conducting research on AI-powered products and features,: including evaluating experiences where there is no single correct output and a point of view on how users build (or lose) trust in them over time
- A track record of owning significant research programs independently,: including framing the question, choosing the approach, and driving the follow-through on product recommendations
- Expertise in utilizing a variety of research methodologies, including both: qualitative and quantitative techniques, to address product challenges spanning from opportunity identification, concept testing, to feature iterations.
