The opportunity
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
What you'll do
Serve as a trusted strategic advisor to Specialist Sales leaders, providing: data-driven insights, recommendations, and business strategy while driving alignment across GTM Strategy & Operations and cross-functional teams
Drive business performance through KPI reporting, dashboards, executive: updates, and ad hoc analysis, translating complex data into compelling executive stories, actionable insights, and clear recommendations that quickly surface risks and opportunities and drive growth and profitability
Own the GTM operating cadence , including forecasting, pipeline management, QBRs, and business reviews
Lead annual planning and capacity management , including headcount planning,: workforce modeling, long-range planning, and organizational design to support scalable growth
Optimize territory, coverage, quota, and segmentation strategies to align: sales resources with market opportunity and business objectives
Streamline processes and improve operational rigor through data governance,: automation, scalable best practices, and continuous process improvement
What they're looking for
- Lead strategic growth initiatives focused on pipeline generation, cross-sell,: expansion, solution selling, and other opportunities to accelerate revenue and customer adoption
- Represent leaders in cross-functional initiatives , partnering with Product,: Marketing, Finance, HR, Enterprise Technology, and other teams to translate strategy into execution and measurable outcomes.
- + years of experience in sales/revenue operations, business operations, or: strategy consulting; 2+ years directly partnering with senior software/tech sales leaders ($1B+ sales orgs) preferred
- Experienced in establishing and managing sales operating rhythms, including: business reviews, QBRs, and forecasting processes, while leveraging data-driven insights to inform recommendations and drive business outcomes
