The opportunity
Our mission at HubSpot is to help millions of organizations grow better.
What you'll do
Start in an inbound chat motion if assigned based on business need, handling: real-time chat-based qualification conversations before transitioning into the full outbound SDR role
Own your pipeline by managing your queue, prioritizing high-intent: opportunities, and consistently meeting or exceeding performance goals.
Evaluate inbound buying signals to distinguish genuine purchase intent from: early research or low-fit demand using sound business judgment.
Engage prospective customers through high-quality phone conversations to: understand their goals, challenges, and whether HubSpot is the right solution.
Create qualified pipeline by scheduling meetings, documenting complete: qualification context in the CRM, and setting clear expectations for both customers and sellers.
Support the Small Business Sales organization by delivering high-quality: opportunities that enable Account Executives to focus on closing.
What they're looking for
- Maintain strong work rate and responsiveness by working prioritized demand: within established service level agreements (SLAs).
- Leverage AI-powered prioritization and sales tooling to improve efficiency: while applying human judgment to every qualification decision.
- Continuously apply coaching, feedback, and performance insights to improve: qualification quality, conversion, and pipeline value.