Sales Operations ManagerNew$296K

The opportunity

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI.

What you'll do

  • Serve as a trusted thought partner and strategic advisor to the SVP of AMER: Sales — translating business performance, market trends, and field insights into clear recommendations that shape regional priorities, guide investment decisions, and accelerate growth

  • Assist the forecasting process for Mid-Market, Enterprise & Strategic,: bringing rigor and repeatability to pipeline reviews

  • Lead and elevate the operating cadence: MBRs, QBRs, weekly forecast reviews — by synthesizing trends, surfacing risks and opportunities, and driving leadership to clear, timely decisions

  • Shape the organizational foundation across the segments by recommending: headcount, org design, quota structures, and book-of-business allocation — ensuring the business is set up to scale efficiently and equitably

  • Build and maintain intelligence systems: dashboards, performance reports, and automated insights — that leverage AI to compress the time from data to action for sales and finance leadership

  • Deploy AI tools and workflows to continuously improve operational processes:: from pipeline analysis and forecasting accuracy to identifying patterns in rep performance and segment health that would be impossible to surface manually

What they're looking for

  • Partner cross-functionally with Sales Systems, Finance, and Data Science to: uphold data quality and governance standards — ensuring the insights leadership relies on are trustworthy, timely, and actionable
  • + years of sales operations experience, preferably in a high-growth SaaS environment
  • Strong analytical and technical skills, with proven expertise in Salesforce,: SQL and BI tools (specifically Sigma)
  • Demonstrated experience leveraging AI tools to generate sales insights,: including hands-on experience with Claude Code and Codex