The opportunity
You will join the Enterprise Technology & AI team. We're the backbone of the organisation, driving transformation in how GitLab team members make decisions, operate at scale, and deliver results for our customers.
What you'll do
Diagnose business problems before building solutions. Map workflows, identify: constraints, and confirm whether AI is the right intervention. Be prepared to say "this doesn't need AI" when that's the honest answer.
Own AI initiatives end-to-end, from stakeholder discovery and technical: design through implementation, deployment, and iteration.
Design, develop, and ship AI-powered solutions quickly, delivering working: prototypes in days, not months, with a focus on practical outcomes and measurable business value.
Improve organizational flow by building solutions that reduce bottlenecks,: shorten lead times, and increase throughput. Measure success using flow metrics alongside adoption and ROI.
Integrate AI capabilities into existing systems and workflows using APIs,: orchestration tools, and modern AI platforms, including GitLab Duo Agent Platform, where appropriate. The right tool wins, whether that's custom code, a platform, or a well-crafted prompt.
Be Customer Zero: leverage and showcase GitLab's AI offerings wherever possible, feeding real-world usage insights back to R&D.
What they're looking for
- Partner closely with stakeholders across functions to understand the real: constraints. Ask the right questions, bridge technical and non-technical perspectives, and align on outcomes before jumping to solutions.
- Define and track success through business metrics, flow metrics, and feedback: loops that make performance visible and actionable.
- Contribute to technical direction by evaluating tools, documenting patterns,: and creating reusable foundations that help the team scale its impact.
