Senior Analyst, ConfigurationNew$75K–$99K
The opportunity
Hi, we're Oscar. We're hiring a Senior Analyst to join our Claims and Benefits Team.
What you'll do
Analyze and summarize process behavior in order to expedite the design/solutioning process
Translate configuration enabling internal teams to resolve escalations
Process incoming Jira tickets to support member escalation resolution
Identify and pilot opportunities to improve operational efficiency
Triage and manage workflows of ingested items
Investigate escalations via incoming tickets or informal pathways
What they're looking for
- Conduct necessary maintenance work and take on ad-hoc projects associated with Contract configuration
- Compliance with all applicable laws and regulations
- Other duties as assigned
- Approve work-in-progress contact configuration inquiries to ensure configuration is possible
