Senior Associate, Claims & Risk ManagementActive$401K

The opportunity

HelloFresh is seeking a Senior Associate, Claims & Risk Management to join our team! In this role, you’ll support day-to-day operations across claims management, reporting, and insurance program administration.

What you'll do

  • Partner closely with HelloFresh’s claims TPA to support effective claims: management, improve outcomes, and help control claim severity.

  • Monitor active Workers’ Compensation claims throughout the claim lifecycle,: including adjuster and site follow-ups, aging claims, outstanding action items, and next steps.

  • Build, maintain, and validate claims dashboards and reports; analyze loss: data to identify trends, emerging risks, and recurring root causes, and partner with internal stakeholders on action plans.

  • Track Return-to-Work progress and compliance-related activities, including: audit support and timely updates across systems.

  • Support subrogation and recovery efforts by tracking opportunities, following: up on outstanding items, and maintaining required documentation.

  • Assist with escalated claims involving complex investigations, litigation,: significant injuries, or other high-risk exposures.

What they're looking for

  • Partner with the internal Legal team and external defense counsel across: multiple states to manage and support litigation matters, including claim strategy, documentation, and ongoing case coordination.
  • Support insurance program renewals through exposure data collection,: analysis, and preparation of supporting information.
  • Review claim files and collaborate with TPAs on reserve adequacy, claim strategy, and recommended next steps.
  • Partner cross-functionally with internal teams to gather documentation,: resolve issues, and facilitate timely and effective claim handling.