The opportunity
We’re building a dedicated Creative Operations function to help our Brand organization deliver exceptional creative work with clarity, speed, and production excellence. As a Senior Creative Operations & Production Manager, you’ll play a critical role in supporting…
What you'll do
Manage day-to-day creative operations and production across design, video,: motion, illustration, and experiential event initiatives, helping teams deliver high-quality work on time and with operational excellence
Partner with Creative Managers, the Events team, Brand stakeholders, external: vendors, and the Lead Creative Operations Manager to coordinate complex creative productions, maintain alignment, and proactively resolve operational challenges
Own creative intake, project routing, task assignment, and workload: visibility, ensuring work is appropriately scoped, prioritized, and balanced across the team
Provide production oversight for experiential and event-related creative: initiatives, coordinating internal teams, external vendors, freelancers, and production partners through planning, execution, and delivery
Manage vendor relationships, onboarding, procurement, contracts, and tooling,: helping identify and operationalize new creative partners and technologies as the organization grows
Own the administration, optimization, and adoption of creative operations: tools—including project management platforms, digital asset management systems, reporting dashboards, and workflow documentation—while identifying opportunities to leverage automation and AI to improve team efficiency
What they're looking for
- You have 4+ years of experience in creative operations, integrated: production, creative production, project management, or a related operational role supporting multidisciplinary creative teams
- You have experience supporting creative production and/or experiential event: delivery, with an understanding of the operational complexity involved in bringing large-scale creative initiatives to life
- You’re highly organized and comfortable managing multiple concurrent: projects, balancing competing priorities, and adapting as business needs evolve
- You build strong relationships with creative teams, marketing partners,: vendors, and cross-functional stakeholders through clear communication, empathy, and sound judgment
