Senior Customer Engineer, Public Sector FederalActive$211K–$257K

Cloudflare
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The opportunity

You are the technical lynchpin through the entire sales cycle - pre-sales and account technical leadership. You will work closely with our Public Sector prospects and customers to educate, empower, and ensure their success on the Cloudflare platform.

What you'll do

  • As critical members of Cloudflare’s Public Sector Sales team, Solutions: Engineers drive technical discussions and implementations to help generate new business, expand existing business, and keep our customers happy.

  • In business generation and expansion, you’ll be tasked with qualification of: prospect and customer use cases, technical requirements discovery, leading demonstrations, solution identification and design, and collaborative work on proofs-of-concept (PoCs).

  • For our existing customers, Solutions Engineers are part of a dedicated: account team that advises the customer on technical best practices, implementation of Cloudflare products and features, and strategic guidance.

  • The role is focused on emerging Dept. of Defense & DISA segment within our: Federal segment and as such will require some travel, Generally, the role requires 35-45% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates.

What they're looking for

  • Demonstrated understanding in internet technologies: OSI Model layers 1-7,Routing TCP/UDP, DNS (authoritative and recursive), HTTP(S), SSL / TLS.
  • Comfortable with SASE frameworks and related technologies such as Secure WEb Gateway, CASB, DLP, SD-WAN, etc.
  • Comfort with on premise infrastructure and networking configurations,: including potential legacy systems or methodologies.
  • Minimum 4 years of experience in a customer-facing sales or consulting role: supporting the US Federal Government.
  • Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our Solutions Engineers are viewed as subject-matter experts. It’s incumbent on us to stay up to date not only with Cloudflare’s specific products, but with industry trends.
  • A focus on learning, teaching, collaboration, mentorship, and growth, not: only personally but also within the team and company.
  • Aside from technical and collaborative skills, we place a high value on: project management, relationship building, and EQ.