Senior Customer Engineering Manager, Majors - TexasNew

Cloudflare
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DistributedTechnology

The opportunity

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.

What they're looking for

  • Leadership Experience: 5+ years of experience managing, leading, or mentoring customer-facing technical teams (e.g., Customer Engineering, Solutions Engineering, Sales Engineering, or Forward Deployed Engineering).
  • Technical Breadth: Strong background in web security, networking protocols (DNS, routing, DDoS mitigation), cloud infrastructure, and enterprise SaaS architecture.
  • Commercial Acumen: Proven track record of success in a revenue-aligned or quota-carrying organization, with deep familiarity with SaaS metrics, enterprise sales cycles, and value realization strategies.
  • Operational Drive: Experience using telemetry, data, and health metrics to manage team performance, mitigate churn risks, and drive account expansion.