The opportunity
Coursera and Udemy are now one company, creating one of the world's most comprehensive skills development platforms for the AI era. This strengthens our ability to accelerate AI-powered innovation and shape how the world discovers and builds skills at a pivotal moment of change.
What you'll do
Provide strategic guidance on complex deal structures across software,: services, and renewal transactions, including implications for pricing, revenue recognition, and booking policy.
Assist with pricing and discounting strategy by partnering with Sales,: Finance, and Accounting to ensure proposals are competitive, compliant, and aligned with financial targets.
Act as a subject matter expert on order management processes, ensuring deal: structure aligns with operational capabilities and downstream system dependencies.
Advise Sales and GTM leaders on deal architecture options that align with: both customer needs and internal financial controls.
Manage escalations for high-value or non-standard deals; drive resolution in: collaboration with Finance, Legal, RevOps, and senior leadership.
Serve as a key liaison for both Direct and Channel sales teams, providing: policy interpretation and creative solutions to drive deal velocity and compliance.
What they're looking for
- Act as a QTC subject matter expert (SME) in system enhancement projects, UAT,: and business process reengineering initiatives.
- Proactively identify recurring QTC issues and partner cross-functionally to: design scalable solutions and prevent future breakdowns.
- Drive documentation and process maturity across approval flows, Rules of: Engagement (ROE), and quoting best practices.
- Mentor junior Deal Desk and Order Management team members by reviewing: output, answering day-to-day process questions, and coaching through complex scenarios.
