Senior Director Digital Native, Customer EngineeringNew$326K–$513K

Cloudflare
Apply now

The opportunity

The Sr. Director of Customer Engineering will partner directly with the Area Vice President of Sales for Digital Native/AI to lead one of Cloudflare’s fastest-growing market segments.

What you'll do

  • Drive Regional Strategy: Partner with Digital Native Sales Leaders to develop and execute technical solution strategies, leveraging AI-assisted architecture platforms and automated account planning tools to design customized technical blueprints for Digital Native clients.

  • Lead, mentor, and coach frontline CE Managers, instilling high standards for: technical rigor, team culture, and hiring.

  • Proven experience managing first-line engineering or pre-sales managers, with: a track record of scaling teams through rapid headcount growth.

  • Define career development pathways, succession planning, and performance: management frameworks across both the management and IC tracks.

  • Drive talent acquisition strategy to recruit top-tier, developer-native: systems engineers and managers in a competitive AI talent market

  • Own the pre-sales technical strategy for high-velocity and enterprise-tier AI: labs, developer platforms, and digital native scale-ups.

What they're looking for

  • Partner closely with the AVP of Sales in Digital Native to drive pipeline: conversion, strategy, technical win rates, incentive alignment and quota attainment.
  • Set the technical standard for edge and AI solution design (Cloudflare: Workers, Workers AI, Vectorize, Hyperdrive, R2, and edge inference pipelines).
  • Serve as executive sponsor on high-stakes, Tier-1 deals, meeting directly: with prospect CTOs, VP of Platform/Infra, and technical founders.
  • Design optimal territory coverage, resource allocation models, and account: pod structures balancing high-touch strategic deals with scaled technical touchpoints.