The opportunity
Crusoe is on a mission to accelerate the abundance of energy and intelligence . As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads.
What you'll do
People & Talent Tech Stack: drive the initial vision and architecture for the holistic people and talent systems and technology landscape in collaboration with all people teams and key stakeholder groups including but not limited to: IT, compliance, finance, accounting, safety and legal. Design and lead process to continuously update the architecture and product roadmap to ensure integration of systems to address key data hygiene, reporting, compliance and user experience needs
Service delivery: own the end-to-end day to day employee administration lifecycle, from execution of individual transactions (hires, transfers, promotions, terminations) to the operational governance that keeps them accurate and compliant across a global, multi-entity workforce
Team leadership: lead and grow the People Operations team, building the bench strength and capabilities needed to support the company at scale
Operational integrity: own data accuracy, audit readiness, and controls across the employee lifecycle, resolving discrepancies at the source so every downstream transaction, report, and system built on that data can be trusted
Process engineering: own end-to-end process design, SOPs, and RACI documentation for how work actually flows through People Operations, building and rebuilding processes as needed rather than just maintaining what exists
Workday partnership: serve as the primary People Operations counterpart to the People Technology team through go-live and beyond, translating operational needs into system design decisions and owning the service model that Workday enables
What they're looking for
- AI and automation: identify and drive opportunities to apply AI, agentic workflows, and automation across People Operations, partnering with People Analytics and People Technology to turn manual, repeatable work into scaled, intelligent systems
- Cross-functional partnership: act as the connective tissue across Total Rewards, Employee Success, HRBPs, Talent, Legal, Payroll, and Finance, translating their requirements into operational process built around the employee experience, and serving as the operational voice employees experience directly
- Enablement: own the training, knowledge base, resources, and self-service: infrastructure that let employees and managers resolve their own needs; and own the training and onboarding that gets the People Operations team itself ramped and effective
- Performance metrics and KPIs: define and own the KPIs that tell us whether People Operations is actually working (case resolution time, transaction accuracy, service delivery against SLAs, employee/manager satisfaction) and use them to drive continuous improvement
