Senior Employee Relations PartnerActive

Flatiron Health
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The opportunity

Reimagine the infrastructure of cancer care within a technology and science community that values integrity, inspires growth, and is uniquely positioned to create a more modern, connected oncology ecosystem.

What you'll do

  • Employee Relations Case Management: Lead the intake, investigation, documentation, and resolution of complex global ER matters — including conduct issues, policy violations, and workplace conflicts — ensuring fair, consistent, and legally compliant outcomes.

  • Manager Coaching & Enablement: Coach managers and HRBPs through performance management, disciplinary actions, and difficult conversations. Provide tools, templates, and guidance to build manager capability and reduce risk.

  • Escalation & Resolution: Serve as the key point of escalation for sensitive employee concerns, driving resolution with empathy, integrity, and sound judgment, and partnering closely with Legal as needed.

  • Policy & Compliance Ownership: Develop, review, and update HR/ER policies and training programs to ensure compliance with local employment laws (US, UK, DE, Japan) and reinforce Flatiron's values and best practices.

  • Process Design & Operational Excellence: Build and continuously improve scalable ER systems (case trackers, templates, workflows) to ensure clean documentation, audit readiness, and reduced administrative burden on HRBPs and managers.

  • Insights & Pattern Recognition: Use ER case data to identify trends, surface systemic risks, and proactively recommend solutions. Partner with HRBPs to inform broader people strategies based on case patterns and employee sentiment.

What they're looking for

  • A BA/BS degree or higher (JD a plus, not required), with 8-10+ years of: Employee Relations or employment law-focused HR experience, ideally in a global or fast-scaling organization.
  • Deep expertise in employment law across markets where we operate (US, UK, DE,: Japan), and experience managing complex, sensitive ER matters and investigations with legal/compliance awareness.
  • A systems-thinking approach: experienced in designing and scaling repeatable ER processes that reduce risk and increase consistency.
  • Exceptional judgment, discretion, and the ability to navigate ambiguity with clarity and empathy.