The opportunity
The Fulfillment Services team at Instacart is at the heart of building the picking technology platform that powers the fulfillment needs of the world's largest retailers and millions of customers. Our work directly shapes how shoppers experience their day-to-day work and how…
What you'll do
Define, communicate, and drive the technical vision and strategy for the: Enterprise Fulfillment team, ensuring alignment with the broader product strategy and key company bets — including scoping and advocating for new technical investments that position the team for long-term success.
Own the engineering roadmap and enable high-quality execution of key business: outcomes, overseeing technical and product decisions that keep the team moving fast without compromising on reliability or scale.
Establish and champion best practices for production services, holding the: team to an exemplary enterprise-grade standard that meets the expectations of the world's largest retailers and their millions of customers.
Lead, coach, and grow a team of 10+ engineers building best-in-class picking: experiences for retailers and shoppers, fostering a culture of ownership, technical excellence, and continuous improvement.
Drive recruiting and hiring efforts to attract top engineering talent, while: partnering across a broader organization of ~50 engineers and a cross-functional network spanning R&D, business development, and occasionally retailer stakeholders directly.
+ years of professional software engineering experience, including 5+ years: in engineering management with a track record of leading teams of 15+ engineers and delivering complex consumer-facing or enterprise-facing products.
What they're looking for
- Experience leading multiple teams or managing other managers, including: scaling a team from early stages to 10+ engineers.
- Prior experience managing engineering teams that own mission-critical, high-availability business systems.
- Experience building and maintaining enterprise-grade software systems at scale.
- Technical familiarity with Ruby on Rails, Go, Swift, and/or Kotlin.
