The opportunity
Senior Forward Deployed Engineers (FDE) sit at the intersection of enterprise customer environments and a fast-moving internal product. They partner directly with customers to design, build, troubleshoot, and improve production solutions, and they are ultimately accountable for helping customers get to production.
What you'll do
Serve as the primary technical owner for customer engagements from initial: discovery through production rollout
Understand each customer's architecture, constraints, and definition of success, and drive toward that outcome
Manage expectations, communicate risks clearly, and help customers navigate: technical decisions with confidence
Build the connectors, pipelines, and supporting tooling needed to make the: platform work inside real enterprise environments
Write production-quality code, troubleshoot issues, and implement fixes directly in active workstreams
Work effectively within customer environments that have different stacks,: infrastructure, and integration constraints
What they're looking for
- years of engineering experience required
- Hands-on production engineering experience, including writing code, debugging: failures, and implementing fixes directly
- Engineering experience in AI and agentic development
- Experience with developing and deploying software within enterprise environments
- Experience shipping production solutions at scale that customers relied on
- Experience building integrations across existing systems and infrastructure
- Strong troubleshooting and code review skills, including the ability to: identify root causes and drive resolution
- Willingness and ability to travel up to 30% to customer sites as needed for: on-site engagements, technical reviews, and presentations
