The opportunity
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.
What you'll do
GTM Tech Stack Advisory: Focusing on the GTM tech stack to include optimization, driving adoption, and ensuring reps derive maximum value from these tools.
Strategic Project Leadership: Leading and contributing to a variety of high-impact, cross-functional strategic projects that increase GTM productivity, streamline processes, and drive meaningful behavior change
Cross-Functional Partnership: Acting as the primary enablement interface for key cross-functional partners, you will translate their initiatives and updates into actionable enablement and workflows for the sales org.
Process Optimization: Proactively identifying bottlenecks and gaps in our GTM processes. You will design, document, and implement new, more efficient workflows to improve rep productivity, data hygiene, and the overall sales experience.
Measurement & Insights: Collaborating closely with Revenue Operations to define, measure, and report on the effectiveness of enablement programs, tool usage, and process adherence, providing regular insights to leadership.
Knowledge Base & Communications: Developing and maintaining a sustainable process for creating, updating, and surfacing critical content and knowledge to the GTM teams at their moments of need, utilizing generative AI and AI-powered knowledge retrieval.
What they're looking for
- + years in a GTM Enablement, Revenue Operations, Sales Operations, or a: related role in a high-growth SaaS organization.
- Proven ability to lead complex, cross-functional projects from discovery to: completion, managing multiple senior stakeholders and competing priorities.
- Strong analytical mindset with the ability to diagnose problems, analyze: data, and design process-based solutions.
- Deep working knowledge of sales processes, GTM motions, and success criteria for productivity.
