The opportunity
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
What you'll do
Enterprise Automation & AI: Design and build intelligent automation that streamlines business processes across enterprise platforms. Leverage AI, agentic workflows, and modern integration patterns to reduce manual effort, improve operational efficiency, and enhance employee productivity
Enterprise Integrations: Design and develop scalable integrations across platforms including Slack, Okta, Workday, Atlassian, GitHub, Google Workspace, and other SaaS applications. Build APIs, middleware, and event-driven workflows that create seamless employee experiences
Conversational IT & Self-Service: Help evolve how employees interact with IT by building conversational interfaces and self-service experiences that reduce reliance on traditional ticket-based workflows while improving service delivery and employee satisfaction
Enterprise Platform Architecture: Design scalable, resilient solutions that improve how enterprise platforms communicate and operate together. Evaluate architecture decisions with long-term maintainability, extensibility, and operational excellence in mind
AI Platform Enablement: Evaluate, pilot, and implement emerging AI technologies, large language models, MCP integrations, and agent frameworks that enable intelligent automation across enterprise systems while establishing best practices for responsible adoption
Automation & Developer Experience: Build reusable automation frameworks, integration services, and internal tooling that accelerate delivery, reduce operational toil, and improve the maintainability of enterprise platforms
What they're looking for
- Governance & Operational Excellence: Partner with Security, Compliance, and Infrastructure teams to ensure enterprise solutions meet governance requirements while maintaining simplicity, scalability, and operational maturity. Document architecture, implementation decisions, and operational processes following governance and compliance standards
- Innovation & Emerging Technology: Continuously research emerging technologies, integration capabilities, and AI advancements that can improve scalability, reduce operational complexity, and create new opportunities for automation
- Strategy & Technical Leadership: Contribute to enterprise platform strategy and long-term technical roadmaps. Provide technical leadership on complex initiatives while mentoring engineers on automation, integration, and software engineering best practices
- + years of experience designing enterprise-scale integrations and automation across modern SaaS environments
