The opportunity
Within the Global Operations organisation, our mission is to build the best customer experience in the fintech industry by delivering an effortless customer experience to all our merchants. We are seeking a skilled and passionate Senior AI / Machine Learning Engineer to join our…
What you'll do
Architect, design, develop and deploy our AI solutions and systems in: production environments, ensuring reliability, high performance and scalability.
Collaborate and communicate closely with data scientists, product managers,: developers and other business stakeholders to bring state-of-the-art AI solutions to Customer Support, enhancing customer experience and improving operational efficiency.
Develop and maintain ML infrastructure and pipelines to support efficient: data processing, model training and serving.
Optimize and fine-tune machine learning models to improve accuracy, efficiency and scalability.
Collect, preprocess and clean large text datasets to ensure high-quality: input for model training and evaluation.
Embrace software development principles, best practices and industry: standards, including version control, CI/CD processes and unit testing frameworks as your day-to-day work.
What they're looking for
- Collaborate with cross-functional teams to ensure seamless integration of: machine learning solutions into software applications and platforms.
- Bachelor’s degree in Machine Learning, Computer Science or an engineering-related field.
- +8 years of proven experience working as a Machine Learning Engineer,: focusing on building and deploying scalable machine learning or AI solutions and data-driven systems.
- Relevant experience building AI products, such as Chatbot Assistant, RAG system, etc.
