The opportunity
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it.
What you'll do
Own the long-term strategy and performance of a portfolio of strategic: accounts, with accountability for revenue growth, client health, and retention.
Build and mentor a team of Account Managers, elevating their impact through: coaching, performance management, and career development plans.
Partner with Sales, Solutions, Implementation, Operations, and Product teams: to design and deliver scalable, differentiated supply chain solutions that address clients’ evolving needs.
Influence Flexport’s strategic priorities by identifying market: opportunities, competitive insights, and client feedback that shape product and services.
Develop and execute a scalable account strategy for a portfolio of strategic: clients, including multi-year revenue plans, growth initiatives, and client value narratives.
Drive top-line growth by uncovering and closing large, complex opportunities,: while ensuring alignment with client goals and Flexport capabilities.
What they're looking for
- Lead quarterly business reviews with senior client stakeholders and internal: executives to demonstrate value, refresh priorities, and expand footprint.
- Forecast accurately, set ambitious but achievable targets, and monitor: performance against plan with data-driven reviews.
- Manage, coach, and develop a team of Account Managers; set clear: expectations, provide ongoing feedback, and manage performance cycles.
- Create a development framework to upskill the team in strategic account: management, negotiation, deal shaping, and cross-functional collaboration.
