Senior Manager - Global Product Ops Excellence (All Genders)Posted today

The opportunity

From day one you’ll enable international coordination and implementation of strategic product priorities by creating, standardising and optimising processes across central and local physical product teams and other stakeholders. The role will require a mix of process…

What you'll do

  • Shape the operating model: Diagnose end-to-end processes across central and local Product teams and adjacent functions (Procurement, FSQA, Production).

  • Design and scale standards: Own process frameworks, SOPs and rollout "golden standards" that teams across markets adopt. Challenge and iterate existing policies and guidelines when they no longer fit the business.

  • Lead cross-market change: Drive organizational change across markets and functions, balancing central consistency with local needs. Build alignment with senior stakeholders, resolve conflicts, and ensure a constant flow of information.

  • Lead programs and automation: Own complex automation and tooling initiatives from a commercial perspective. Sign off on tooling designs and business cases, guide Tech teams on scope, edge cases and interdependencies, and take part in Steering Committees. On top of that, identify where AI can reshape Product Operations processes, build the business cases and prototypes, and deploy the successful tools across markets and teams.

  • Lead under uncertainty: Scope and drive short- and long-term programs from broadly defined outcomes. Develop plan Bs and alternative solutions when priorities shift, and turn ambiguous problems into manageable, measurable workstreams.