The opportunity
Hire, onboard, and develop Procurement Activation Specialists; own their ramp from week one to full independence
What you'll do
Hire, onboard, and develop Procurement Activation Specialists; own their ramp: from week one to full independence
Run structured 1:1s and coaching that moves ICs from reactive to proactive, and from execution to insight
Build a team culture where CSMs, AMs, and AEs don't just loop you in on: escalations — they come to your team first , before things get complicated
Build the Procurement Activation playbook from the ground up: define what excellent looks like at every stage — discovery, configuration, customer education, go-live — and codify it so the team can execute it consistently and independently
Turn implementation patterns into structured product feedback Engineering and: Product can act on. You're the bridge between what customers experience in the field and how the product gets better.
Partner with Sales, AM, and CSM leadership to define how procurement deals: get handed off, scoped, and resourced — and own those standards across the organization
What they're looking for
- Build the implementation process to survive growth: as Ramp's procurement product ships new capabilities and the customer base expands, you're ahead of what needs to change
- Spot systemic blockers across implementations, drive resolution across: functions. Product gaps, handoff failures, coverage issues.
- Represent procurement activation in GTM planning, headcount conversations,: and roadmap discussions. This team has a seat at the table because you've earned it!
- Procurement depth that earns the room: you understand procure-to-pay workflows, approval structures, ERP integrations, and vendor management well enough that a Controller or VP of Finance trusts your judgment on the first call.
