The opportunity
MongoDB is hiring a Senior Manager, Employee Experience - India to join our APAC Employee Experience organization. Reporting to the Director, Regional Employee Experience India, this role leads the Employee Experience agenda for the assigned BUs for MongoDB India.
What you'll do
India EEx Strategy Execution & Portfolio Leadership: In partnership with the India EEx leader, translate the India EEx strategy and operating agenda into a prioritized roadmap, clear ownership, governance, and measurable outcomes. Lead delivery across interdependent workstreams; surface trade-offs, risks, and decisions early; and keep execution aligned with global EEx priorities and local business needs
Employee Lifecycle & Service Excellence: Provide senior oversight of the employee and manager experience across onboarding, probation, performance, leave and accommodations, internal mobility, and separation. Lead resolution of complex escalations and drive improvements in service quality, consistency, and employee journeys in partnership with HRSS and relevant People teams
Employee Experience Insights & Outcomes: Set clear outcome measures for India EEx priorities and use employee listening, people data, service trends, and recurring case themes to identify systemic opportunities and risks. Convert insights into recommendations, prioritized action, and visible progress reviews with the India EEx leader and business stakeholders
Manager, Talent & Leadership Effectiveness: Advise and influence managers and senior leaders on performance, feedback, team effectiveness, and values-based leadership. Partner with HRBPs and business leaders to embed earlier talent interventions—including talent reviews, retention, career growth, and critical-talent risks—into business planning and leadership routines
Employee Relations, Investigations & Risk: Provide senior leadership on complex employee relations matters, investigations, mediation, and appropriate recommendations. Strengthen consistent, fair case practice; identify patterns and preventative actions; and support a safe, respectful workplace, including partnership on POSH processes where required
India Compliance & Governance: Lead proactive identification and management of people-related compliance risks across India locations, maintaining current knowledge of central and relevant state-level employment requirements. Advise leaders, shape practical policy and process responses, and coordinate with Legal, Payroll, Benefits, HRSS, and Project teams on controls, escalations, and resolution
What they're looking for
- Experience: Master’s degree in HR or a related field, with typically 12+: years of progressive HR experience spanning employee relations, business partnership, performance and talent management, and HR operations. Demonstrated experience leading complex, cross-functional programs and advising senior leaders is essential. Experience in a high-growth technology company or global matrix organization is preferred
- India expertise: Deep working knowledge of employment laws and relevant state-level requirements across India, with a track record of guiding senior stakeholders through complex employment matters, investigations, grievances, and risk decisions with sound judgment and discretion
- Strategic and operational leadership: Proven ability to translate strategy into a prioritized portfolio, lead multiple complex initiatives through ambiguity, influence cross-functional stakeholders, and deliver sustainable results while remaining close enough to operational detail to address critical issues
- Data, process, and technology fluency: Strong analytical capability and experience using employee insight and people data to set priorities, evaluate outcomes, identify root causes, and influence decisions. Demonstrated ability to lead process redesign and adoption of technology, automation, or self-service is advantageous
- Executive communication and influence: Exceptional written and verbal communication, with credibility to advise senior leaders and build alignment across functions, geographies, and levels of the organization
- Leadership effectiveness: Strong program and portfolio-management skills, commercial and organizational judgment, discretion with confidential matters, and the ability to prioritize, delegate through partnerships, and sustain progress in a fast-changing environment
