Senior Operations ManagerNew$85K–$95K

Misfits Market
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The opportunity

Misfits Market is a mission-driven, high-growth startup dedicated to reducing food waste and making shopping for sustainable, high-quality groceries easier and more affordable. We deliver organic produce, high-quality meats and seafood, plant-based proteins, dairy, bakery, wine,…

What you'll do

  • Maintain a Safety-First culture in our food-based Fulfillment Center (FC).: Responsible for meeting site environmental, health, quality, and safety performance metrics and maintaining or exceeding the requirements and standards of OSHA, AIB, GMP, HACCP, FSSC, FDA, and SQF.

  • Serve as the site’s primary Safe Quality Food (SQF) Practitioner and a core: member of the facility’s Food Safety and Crisis Management Team.

  • Hold ultimate localized responsibility for maintaining SQF system integrity,: validating compliance records, ensuring corrective actions are completed, and maintaining constant audit readiness.

  • Directly manage and develop managers and supervisors across all: non-production areas of the FC, including Receiving, Inventory, Facility Maintenance, QC, and Prep. Establish clear expectations, accountability, KPIs, and development plans for the site leadership team.

  • Oversee the day-to-day operations in the FC, driving performance to: continuously meet both long- and short-term company goals. Prepare operating reports, establish KPIs, and provide value-driven feedback to direct reports.

  • Lead and motivate large cross-functional teams, ensuring Receiving,: Inventory, Maintenance, QC, Prep, Production, and Shipping operate effectively and collaboratively to meet or exceed operational goals.

What they're looking for

  • Champion continuous improvement efforts throughout the organization by: identifying areas of opportunity and implementing new processes to meet business needs. Implement best practices and ensure adherence to standard operating procedures.
  • Foster effective communication and collaboration among different departments: within the warehouse. Coordinate with logistics, inventory, and distribution teams to ensure a cohesive and integrated supply chain. Together, develop and implement strategic plans to achieve on-time delivery, maintain high product quality, and optimize turnover within the warehouse.
  • Develop a highly effective site leadership team by applying high standards: for selection and continued performance; establishing clear and stretching goals; communicating and delegating key responsibilities; and actively utilizing performance, development, and career tools to their full potential.
  • Analyze operational and production data to prepare and issue performance: reports, identifying areas of improvement. Proficient in root cause analysis, with the ability to develop and implement corrective action plans to prevent recurrence of issues.