The opportunity
ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more.
What you'll do
The Senior Operations Manager establishes operational procedures for: activities such as verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse inventory current
Ensures the physical condition of the warehouse and equipment is properly maintained
Ensures work orders for repairs and requisitions for replacement of equipment: are submitted to the appropriate persons
Confers with others to ensure coordination of warehouse activities with: activities of other functional areas such as customer service and sales
Our Senior Operations Managers will ensure a safe operation of the warehouse: including meeting company standards for sanitation, maintenance, security, and housekeeping
Effectively manages the budget and P&L of the operation
What they're looking for
- Ensures operational excellence in all warehouse areas, related equipment, and systems
- Partners with others to maintain the proper layout of warehouse and product placement
- Senior Operations Managers are responsible for Monitoring and ensuring: facility key performance indicators (KPI) are met in a timely and cost-effective manner to ensure the profitability and productivity
- Ensures accurate timekeeping for direct reports and reporting teams
