The opportunity
SumUp enables businesses to get paid easily, process orders quickly, sell online instantly, and have full control over their money. We create the tools businesses need to make their business and their customer experience thrive.
What you'll do
Data Storytelling: Turn complex Payments metrics into clear, decision-ready narratives for non-expert stakeholders.
Dashboard Redesign: Streamline our Tableau environment so core stakeholders can answer "How are we doing?" in under 2 minutes without expert support.
KPI Stewardship: Iterate on our KPI hierarchy- defining North Star vs. diagnostic metrics—and documenting the logic behind them.
Product Insights: Proactively surface opportunities and risks, shaping experiments and product priorities based on your findings.
Enable Self-Service: Establish templates and standards for dashboard structure, naming, and annotations to ensure a consistent data culture across the tribe.
Visual Communication is your superpower: You have strong hands-on experience with Tableau (or equivalent) and a portfolio of work where you’ve simplified complex data views.
What they're looking for
- You think like a Product Manager: You understand that a dashboard is a "product" with an audience, a primary question, and a cognitive load.
- Analytical Foundation: You have 3+ years of experience in BI or Product Analytics, with solid SQL skills for data validation and analysis.
- KPI Expertise: You have experience selecting and refining metrics, avoiding vanity metrics, and aligning data to business goals.
- Growth Mindset: You are curious about the complex world of Fintech and enjoy the autonomy of driving your own hypotheses.
