The opportunity
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
What you'll do
Set the vision for how merchants will run their business on Adyen through an: assistant that works alongside them, and build the multi-quarter strategy that gets us there.
Build AI Assistant capabilities. Decide what it can do on a merchant's behalf: and how it strings work together – what it should handle on its own, what it should confirm first, and what it should never touch.
Ship to drive outcomes. Take capabilities from idea to production, and drive: measurable results for customers and for Adyen.
Set the bar for quality and safety. Define what good looks like for: merchant-facing agentic capabilities at Adyen, and make it something teams can measure themselves against.
Enable teams across Adyen to build into your surface. Get product teams: across domains contributing capabilities to a shared foundation, and guide how it comes together.
Galvanize cross-functional teams across product, design, engineering,: analytics, commercial, marketing, and legal to move with velocity.
What they're looking for
- AI-Forward Product Sensibility & Experience. Hands-on experience shipping: AI-native product experiences to real users – LLM-powered, agentic, conversational, or workflow automation. Strong, opinionated intuition for what "great" looks like in this emerging design space.
- A Proven Track Record of Impact. You've built and scaled customer-facing: products with material business impact, and you can point to what you personally owned and how you thought about it.
- Strategic Thinking. Track record translating customer needs and commercial: priorities into multi-quarter product strategies.
- Product Execution. Demonstrated ability to drive complex programs spanning: multiple teams and ship with velocity.
- Excel in Ambiguity. Comfortable taking open-ended, undefined business: problems and turning them into clear strategy, sequenced roadmaps, and high-velocity execution.
- Analytical Rigor: Set clear metrics and use data to align on priorities, set targets, measure impact, and reset course as needed.
- Cross-Organizational Leadership. Demonstrated ability to drive adoption of: shared capabilities across teams with their own roadmaps and their own priorities, in a high-autonomy, bottom-up culture.
- Simplicity On Top of Complexity. You've shipped clear, simple experiences on: top of systems that are genuinely complicated — regulated, high-stakes, unforgiving of error. You go deep enough on the domain to earn simplicity, and you don't pass the complexity on to the customer.
