The opportunity
You'll join the Sell Online Tribe, the team building the tools that help millions of merchants, from barbers to retailers, sell their products and services online. Our portfolio includes Online Store, Bookings, Payment Links, and Gift Cards, giving merchants everything they need…
What you'll do
Define the product strategy and roadmap for a shared customer directory that: works across Online Store, Bookings, POS, Invoicing, Payment Links, Loyalty and other SumUp products
Lay the groundwork for future capabilities like deduplication, segmentation,: CRM and consent-aware communications
Make the core product decisions on customer identity, data ownership,: permissions and consent, and how records get linked across products
Partner closely with engineering, design, privacy and legal teams to deliver: a trusted customer view merchants can actually use
Turn merchant research and product data into clear requirements that cut down: duplicate and incomplete customer records
Align priorities and dependencies with product managers from other SumUp: products building on the shared customer model
